Service for Heaven Burns Red in Vietnam ended
Thank you for playing Heaven Burns Red.
Service for Heaven Burns Red in Vietnam ended on 4/27/2026 (Mon) at 15:00 (JST).
Because of this we will be offering refunds for the following unused paid in-app currency: Paid Quartz.
Refunds for unused paid in-app currency will be processed by GREE Holdings, Inc.
Legal name of the business issuing refunds for prepaid payment instrument:
WFS, Inc.
Prepaid payment instrument (paid in-app currency) to be refunded:
Paid in-app currency (Paid Quartz) that remained unused as of 4/27/2026 (Mon) 15:00 (JST).
How to Apply for a Refund:
Please contact us by taking the following steps if you would like to request a refund.
We will now guide you through the refund process.
Open Heaven Burns Red
After reading through the precautions, send us your request using the Contact Form
https://help.wfs.games/other_input
Refund Request Period:
From 4/27/2026 (Mon) 15:00 (JST) until 6/25/2026 (Thu) 23:59 (JST)
※If you do not make a request during the above period, you will not be eligible for refund.
How Refunds Will Be Issued:
Refunds will be issued to the user's PayPal account in USD.
※Our company will take responsibility for any refund handling fees.
We hope you will continue to enjoy WFS, Inc. games and services in the future.